Welcome to Axon Rides Support!
Our primary aim is to ensure you have a delightful riding experience. In case of any technical issues, our UK-based support team is readily available to get you back on the road as soon as possible.
To get started, all customers must register their Axon folding e-bike in the “Registrar Your Axon” section on our official website within 30 days of purchase. For more detailed information, please refer to the Axon warranty policy.
For your convenience, we’ve compiled a comprehensive list of frequently asked questions and their corresponding answers, based on queries from other Axon riders. Reading through these Q&A will help you find the best solution for any questions you may have and enhance your overall Axon experience.
Remember to maintain your Axon regularly to ensure it stays in safe and optimal working condition. You can find the latest maintenance tips by visiting this link.
If you require further assistance, please use the provided form to submit your request. Our dedicated support team is committed to providing a swift response to all customer inquiries within 24 hours. We value your time and aim to resolve any issues promptly to ensure you have a seamless experience with Axon Rides.